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Pressing the SOS button will open a hands-free voice call in loudspeaker mode, If monitored you will hear an agents voice from the 24×7 monitoring centre. If your device is self-monitored your chosen contact will be called and your location provided to them, so they know where you are.
How it works:
With a vulnerable independent person (VIP) carrying their Personal Device, alerts are triggered when
The telecare device sends real-time information to our IntelliCare platform which records the location and passes on the alerts to the right people. Your location and problem are sent via our IntelliCare platform either to your pre-chosen contacts or the 24/7 Monitoring Centre.
A Monitoring Agent can immediately assess the situation, speak to you and coordinate help from the right people, your family or carers or an emergency response if necessary