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Our experts take care of everything. Our fully managed service means exactly that – we do it all.PRIVACY NOTICE
CONTRACTING PARTY
We are committed to protecting and respecting your privacy and are sending you this notice to explain how we collect, store and handle your data when you purchase products and services from us and how the law protects you. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
For the purpose of the EU General Data Protection Regulation (GDPR), the data controller is Oysta Technology Ltd (company number 6511451) whose registered office is at,
Pury Hill Business Park,
The Depslade Barn,
Alderton,
Towcester,
NN12 7LS,
This notice applies to the use of:
Personal Data we collect from you
We will collect and process the following personal data from you:
If you don’t provide us with data and consent that we need to fulfil our contract with you, we may not be able to perform the contract, in which case, we may have to cancel your order for the Device and Services you want from us. If this is the case, we will notify you.
Why we need your personal data: so that we can perform the contract with you.
How we use your information: we will only use your personal data when the law allows us to perform the contract we are about to enter into or have entered into with you. We will use information that has been disassociated from personal data on an ongoing basis for research and analysis purposes.
Cookies We use cookies to distinguish you from other users of the Services. This helps us to provide you with a good experience when you browse the website and allows us to improve the Services.
Disclosure of your information
We may disclose your personal data to the following third parties:
Category of data | Recipient | Purpose |
Submitted Information
Location Information Events Information |
Alarm Response Centre providers
Emergency Contacts
Emergency Services
|
Provide and tailor the service to your needs, including contacting people in an emergency
Associate you with Devices and our Service, and provide and tailor the Service to your needs
To protect the wellbeing of the device user in case of emergency |
Device and Communications Information | SIM and wireless network providers | Wireless network usage information used as part of our Service can be associated with the user of the Device. |
Submitted Information (not held on our Site) | Payment Providers | Payments may be taken for Devices and for the Service |
Submitted Information | Courier Companies
Installers |
Devices and our Service, including any installation and delivery. |
By submitting your information, you agree that we have the right to disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may also disclose your personal data to third parties:
Where We store your personal data
The data that we collect about you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). If this does happen, it may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the fulfilment of your contract with us, order or reservation, the processing of your payment details and the provision of the Services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.
All information we hold about you is stored on our secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be protected using appropriate security measures to prevent it from being accidently lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal date on our instructions.
We have put in place procedures to deal with any suspected personal data breach and will notify you and the applicable regulator of a breach where we are legally required to do so.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collect it for.
Your rights
You have the right to:
Contact
We welcome questions, comments and requests regarding this privacy notice which should be addressed to info@oysta-technology.com.
PRIVACY NOTICE
EMERGENCY CONTACTS
We are committed to protecting and respecting your privacy and are sending you this notice to explain how we collect, store and handle your data and how the law protects you. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
For the purpose of the EU General Data Protection Regulation (GDPR), the data controller is Oysta Technology Ltd (company number 6511451) whose registered office is at The Hay Barn, Pury Hill Business Park, Nr Alderton, Northamptonshire NN12 7LS.
This notice applies to the use of:
Personal Data we collect about you
We will collect and process the following personal data about you:
Why we need your personal data: in order to allow us to provide the services to the person using the Device. We have identified the legitimate interest of the user so the processing of the data is necessary to allow us to contact you in the event of an alert being triggered to locate the Device user and advise you of the emergency. Without the data, we cannot provide the Services which is balanced against your rights and freedoms.
How we use your information: we will only use your personal data when the law allows us to perform the Services. We will use information that has been disassociated from personal data on an ongoing basis for research and analysis purposes.
Disclosure of your information
We may disclose your personal data to the following third parties:
Category of data | Recipient | Purpose |
Submitted Information
Events Information |
Alarm Response Centre providers
Emergency Contacts
Emergency Services
|
Provide and tailor the service to the needs of the Device user, including contacting people in an emergency
Associate you with Devices and our Service, and provide and tailor the Service
To protect the wellbeing of the Device user in case of emergency |
By consenting to our use of your information, you agree that we have the right to disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may also disclose your personal data to third parties:
Where We store your personal data
The data that we collect about you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). If this does happen, it may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the provision of the services. By consenting to the use of your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.
All information we hold about you is stored on our secure servers. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal date on our instructions.
We have put in place procedures to deal with any suspected personal data breach and will notify you and the applicable regulator of a breach where we are legally required to do so.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collect it for.
Your rights
You have the right to:
Contact
We welcome questions, comments and requests regarding this privacy notice which should be addressed to info@oysta-technology.com.
PRIVACY NOTICE
DEVICE USERS
SPECIFICALLY, NOT THE CONTRACTING PARTY
We are committed to protecting and respecting your privacy and are sending you this notice to explain how we collect, store and handle your data when using our products and services and how the law protects you. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
For the purpose of the EU General Data Protection Regulation (GDPR), the data controller is Oysta Technology Ltd (company number 6511451) whose registered office is at The Hay Barn, Pury Hill Business Park, Nr Alderton, Northamptonshire NN12 7LS.
This notice applies to the use of:
Personal Data we collect about you
We will collect and process the following personal data about you:
If you don’t provide your consent for us to use your data that we need to provide the Services, we may not be able to perform the Services, in which case, we may have to cancel the contract with the person placing the order for the Device and Services. If this is the case, we will notify you.
Why we need your personal data: in order to allow us to provide the services to you. We have identified a legitimate interest as the processing of the data is necessary to allow alerts to be triggered and sent from the Device to locate the Device user and by identified by telecare staff, emergency contacts and emergency services in the event of an emergency. Without the data, we cannot provide the services which is balanced against your rights and freedoms.
How we use your information: we will only use your personal data when the law allows us to perform the services. We will use information that has been disassociated from personal data on an ongoing basis for research and analysis purposes.
Cookies We use cookies to distinguish you from other users of the Services. This helps us to provide you with a good experience when you browse the website and allows us to improve the Services.
Disclosure of your information
We may disclose your personal data to the following third parties:
Category of data | Recipient | Purpose |
Submitted Information
Location Information Events Information |
Alarm Response Centre providers
Emergency Contacts
Emergency Services
|
Provide and tailor the service to your needs, including contacting people in an emergency
Associate you with Devices and our Service, and provide and tailor the Service to your needs
To protect the well being of the Device user in case of emergency |
Device and Communications Information | SIM and wireless network providers | Wireless network usage information used as part of our Service can be associated with the user of the Device. |
Submitted Information | Courier Companies
Installers |
Devices and our Service, including any installation and delivery. |
By consenting to our use of your information, you agree that we have the right to disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may also disclose your personal data to third parties:
Where We store your personal data
The data that we collect about you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). If this does happen, it may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the provision of the services to you, order or reservation and the provision of the Services. By consenting to the use of your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.
All information we hold about you is stored on our secure servers. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal date on our instructions.
We have put in place procedures to deal with any suspected personal data breach and will notify you and the applicable regulator of a breach where we are legally required to do so.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collect it for.
Your rights
You have the right to:
Contact
We welcome questions, comments and requests regarding this privacy notice which should be addressed to info@oysta-technology.com.
© 2023 Oysta Technology, Pury Hill Business Park, Home Ground Barn, Alderton, Towcester, NN12 7LS, United Kingdom
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