Help is at hand for your vulnerable loved ones

24 hours a day. 7 days a week

The ones you care about are connected 24/7 providing reassurance as and when you need it. 

Anytime, anywhere

Whatever your lifestyle it works anywhere, in the house, in the garden, out and about all around the UK!

Best choice & expert advice

Our experts take care of everything. Our fully managed service means exactly that – we do it all.

With your device, you need a service package.

A service package has two parts, firstly the connection to our IntelliCare platform – called the Monthly Service, and

Secondly, you may want a professional agent to respond to your alerts, either your friends, carers and family “Self Monitoring” or an Alarm Response Centre “Centre Monitoring”.

These are charged every month you have the service. You can change the service package at any time if you wish.

With your device, you need a service package.

A service package has two parts within the price.

Firstly, our Monthly Service – managing and distributing alerts and alarms from your loved one using our IntelliCare platform, and providing the mobile connection and usage allowance, similar to a mobile phone.

Secondly, who monitors and takes action – you can choose to include a professional agent in an Alarm Receiving Centre to monitor (Centre Monitoring) or rely on monitoring by family, friends, or carers (Self Monitoring)

Monthly service with Centre monitoring –  £22.00 + VAT (if applicable)

This service package includes platform management and the full 24/7 Alarm Centre Monitoring.

We set up your individual profile of devices and sensors so that they monitor you, how our platform listens for the alerts that tell us that you may be in distress, have fallen, or be outside a safety zone, how we locate you, and how we manage distributing alerts to the Alarm Centre agents, neighbours, carers, or family in the way that you want any time of day or night.

Monthly service package with self monitoring – £16.00 + VAT (if applicable)

This service package includes platform management and alerts sent to your friends, family or carers by text message (SMS), and/or e-mail and also voice calls for SOS alerts and Falls direct to nominated loved ones, carers or close friends.

We set up your individual profile of devices and sensors so that they monitor you, how our platform listens for the alerts that tell us that you may be in distress, have fallen, or be outside a safety zone, how we locate you, and how we manage distributing alerts to the friends, neighbours, carers, or family in the way that you want any time of day or night.

Based on your individual configuration, when an event is triggered, notification and contact can be made to a single point of contact or multiple family, friends or carer contacts so you are notified of the event and can check that your loved one is safe and well. Contained within the notification of the event will be a link providing the approximate location of the event.

Should you or family members need to see where the device was last located, this can be easily accessed through our web-based portal 24/7 365. From here you can call the device from your phone, and see the device information, like signal strength and battery life.

VAT Exempt?

Our prices exclude VAT If you’re disabled or have a long-term illness, you won’t be charged VAT on our products that are designed for your own personal or domestic use.

Terms and Conditions

We draw your attention to the Terms and Conditions, and Privacy Policy. Your contract with us is on a rolling monthly basis with a minimum term of 12 months.

Personal Devices that can act as phones with high quality microphones and speakers and a high-grade GPS locator include a bundle of Voice minutes and Data GB within the monthly fee, which are subject to our fair use policy. We reserve the right to charge you extra if you exceed these monthly limits.